Information
Discussing with client and recording technical information for machine designing. The information includes material data, productivity per day, and product detail…etc.
Service
Our team is well-established. Each department master specific tasks:
1) business and marketing departments assist customers in confirming technical specifications,
2) management departments implement equipment production plans,
3) processing departments master the precision and delivery date of self-made core parts,
4) assembly and maintenance departments are on standby around the clock to help customers eliminate difficulties in real time;
High quality customer service is the constant tenet of Wason for
2) management departments implement equipment production plans,
3) processing departments master the precision and delivery date of self-made core parts,
4) assembly and maintenance departments are on standby around the clock to help customers eliminate difficulties in real time;
High quality customer service is the constant tenet of Wason for
PROCESS
01
02
Meeting
Our engineer will visit clients’ work field to ensure the machine specification is suitable for the application.
03
Quotation
Providing quotation document as reference.
04
Trial
Inviting client to do sampling by our experimental machine. It helps our client to know our capability of “precisely ratio control”, “shot size quantitative repeatability”, and “mixing result”.
05
Manufacturing
Based on the quote file and any feedback of trial to produce the equipment.
06
Test running
Inviting client to do test running after machine completed. In this section, we should verify the “precisely ratio control”, “shot size quantitative repeatability”, and “mixing result” again.
07
Delivery
Packing machine by standard package, transporting by safety solution to clients’ work field.
08
Training
Project engineer leads the educational training with end-user. The training includes.
09
Support
All the core parts were made by Wason Taiwan, we provide complete support.
10
Problem shooting
Technical team is always on-call.
STANDARD PROCESS OF INDIVIDUAL CASE